Cyber Crime Cell, Navi Mumbai — Request for Investigation on illegal use of debit and credit card

Address:410206

Dear Sir
My name is Malavika Sharma. I have already mailed you the details of my complain, but since I have not received any information from you I am resending my complain.

On 12th August 2016 at 2.00 pm I received a call from a lady stating that she was from Indusind bank and therefore required some information. As I was reluctant to give any information in order to show her credibility she even mentioned my date of birth as well as the card that I was using. I was convinced and I only gave her the card number of the credit card. After a few minutes I realised that my card was misused for illegal transactions. And surprisingly this person also managed to hack my debit card details and withdraw money. The details including the POS number is given below for your immediate action.

Salary account- POS No.[protected] www.oxigenwallet.in Rs. 4000/-
Credit Card- Vodaphone Billdesk Mumbai Rs. 2490/-
Vodaphone Billdesk Mumbai Rs 2490/-
Oxigen wallet -Rs 4000/-

I would like to request you to kindly investigate into the matter and I am willing to cooperate with your investigation. Please help me to recover the money.
Thank you
Regards
Malavika Sharma
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Dear Ms Sharma,


We sincerely regret for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest


Thanks,
Team IndusInd Bank

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