D-Mart / Avenue Supermarts — bill no.[protected] on product mrp 199 but bill for 217

Address:

560016

Hi went d-mart on 3rd june, 2018 ramamurthy nagar d-mart. My kid purchase a toy that price is 199 and billed rs. 217. I observe this and went to customer support center there. They agreed the billing fault. We found this so, its corrected. What about those things that we will not remember the price?

I visited d-mart with my 2.5 years old kid. He takes chips packet and was crying to open the same. He is a small kid and we can't allow him to cry that, for just a snacks. I open the packet by thinking that, it will be billed with other glossary. He executive level person came and arguing with me in rude manner that after bill only can eat. D-mart is not allowing card access for less than 100/- rupees. So, they have to find a solution before giving this type of instructions to their personnel.

I have visited many malls in poland, dubai and in india also many malls. I have eat packed food and then it was billed. Malls should keep trust on customers and customers also need to maintain the dignity. But at least no one can compromise with their children's cry. The management should consider all these ground level difficulties before giving instructions to their staff.