D-Mart / Avenue Supermarts — billing counters are closing at 8pm; running with unprofessional manager and team to address customers

 
1 Review
 g jagan on Jan 7, 2018
I have been to d'mart rc puram, hyderabad today. I waited in a line for almost 20 minutes and when my turn came, a billing lady kept 'counter closed' board infront of me and asked me to move to next counter where 10 people are in a line already.

Please note that time was 7:59pm when the counter is closed. I have noticed 4 counters are closed at 7:59pm and when i asked management, he said that women/girls timings are till 8pm. I asked him why don't you have shift wise people? And, is it the answer to a customer? If billing timings are till 8pm why are you running store till 10pm??

You can hire women for morning shift and men for evening shift. Closing counters at 7:59pm is not acceptable.

Management is unprofessional and not maintaining store timings. If you wish to close counters at 8pm, close d'mart at 8pm.

And one of the billing person said that management is not allowing employees to have lunch. Running a store without sufficient employees and most of the existing employees are leaving at 8pm.

Complaint Status


[Jan 07, 2018] D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShare0Tweet0Share0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    1%
    Complaints
    219
    Pending
    0
    Resolved
    1
    phone
    +91 22 3340 0500
    location
    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
    D-Mart / Avenue Supermarts - billing counters are closing at 8pm; running with unprofessional manager and team to address customers