D-Mart / Avenue Supermarts — ill-treat of customers

Address:

Pune, Maharashtra, 411057

December 28, 2018 i bought some things in dmart, hinjewadi, pune. I have my handbag. Before entering i put my handbag into dmart bag.. And logged it.. After i purchased, near by counter nly, the counter staf[censored]nlogged and gave my bag.. I paid for my things.. After i gave my bill in the exit section.. One lady checked my provisions bag as well as my bag.. I have my things in my handbag.. Badam and balckdates. I bring office daily for my health issues.. But she misunderstood that things i took from dmart without money.. I tried to explained her.. She did not listen. I have language issues also. Am from soutside. She did not even check with the counter girl.. Without checking how can she blamed me? I was waiting for 15 mins.. She called one short man.. He checked with the counter girl.. Then only they allowed me to go?? Is this a way to treat with your customers. Then what is the purpose of putting customers bag in dmart bag.. You don't believe your procedures.. I fed up with the service.. Pls consider customer respects and values.