D-Mart / Avenue Supermarts — Minute maid apple juice

Address:

Thane, Maharashtra, 401209

We have been purchasing goods from DMART for almost a decade now over different parts across Mumbai. And have had satisfactory experiences most of the time.

As always even this time we purchased a few goods from your store at Viva Township Nalasopara-East, Thane Mumbai on 19/03/2017. Have attached the copy of the cash memo for reference.

This time for a bitter surprise the Minute Maid apple juice that we purchased had a muddy residue / fungal growth in the tetra pack. The pack is neither expired nor puffed or leaked.

My father suffers from cardiovascular dieseases and has been advised to have apple juice, Hence mostly carries this pack in his bag along and drinks the juice directly from the pack without pouring it into a glass. When he found the taste odd he poured it in a glass and noticed the muddy residue.

It is very unfortunate that a trusted brand like COCA COLA is so irresponsible with the quality of their product and DMART on the other hand keeping such products at their store. This is not only a threat to the consumers health but also to the brand like DMART.

I would highly recommend the concerned authorities in charge to look into this matter and get back to us as to who is to be blamed in case of any hazard caused to my family by consuming this product.