D-Mart / Avenue Supermarts — not get refund of rs 2417.50 in my bank a/c

Address:

Gandhinagar, Gujarat

I purchased items of Rs. 2417.50 on date 5-9-18 by cash payment after unsuccessful transaction of swiping SBI debit card, but Rs. 2417.50 is debited from my bank account as it was paid in cash. I called the matter in next day, they answered me that within 7 days you get refund but till today after completion of 8 days after purchasing date, It is not refunded in my a/c ...why ?