D-Mart / Avenue Supermarts — poor service/ no exit option/ no evacuation system

Address:

Hyderabad, Telangana, 500032

This is in regards to the d mart madhapur, hyderabad branch. I experienced a horrible evening when i decided to do shopping at d mart. They have no sense of management and there were no proper evacuation system. Once i was done with the billing on the 1st floor they didn’t let me go down from the lifts that are available but only one small elevator which can contain roughly 8-9 people where there was a queue of 25 people and it was suffocating. On asking they said this is the only exit and they did not let us use the elevator which was continuously going up n down without a single soul in it. We further asked if there is a staircase which we can use but they did not let us use any. We literally felt harasses. What if there is a fire and a supermarket full of inflammable objects. Please review their system and take stern action against it.