D-Mart / Avenue Supermarts — Prestige induction stove

Order no: 78172297
K
Kiru Ubale
to customerservice
5 days agoDetails
Dear Sir/Madam,

Reference to above subject i would like a Refund for a order number mentioned.

As i purchased product on 02.10.2022, and tried to use it on 05.10.2022 and the product was not working, even after i followed steps given on user mannual .

I immediately talked to CR (05.10.2022) and was told that I'll get reply in 48 hrs, & (06.10.2022) they suggested, I should call the product manufacturer for repairs why?, In actual i am not interested in product anymore, and will not dare to buy any electronic products from D-mart, would like to by groceries, etc.

I kindly request you to give me refund and i don't need any product replacement or I don't want it to be repaired. Shipment no. 78172297, Prestige induction stove.
I am following up on my own customer care representative are not giving any feedback from front. And I have been following up since last 7days mail, call but no resolution is given so far.