D-Mart / Avenue Supermarts — replacement issue

Address:Rajkot, Gujarat, 360001
Website:Replacement issue

Dear sir,
Yesterday i was purchased many item in rajkot D-mart (cristal mall)
One item is syska led bulb 💡 18w purchased
I want it replaced 15w
Today i go to your dmart mall and talk with your coustomer care executive he said this item i cant replaced
Executive name is Milan chuchak

Why sir its not replace
If i buy it in amazone they will replace it.

Regards
Rajen sagar
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Comments

I have purchased the syska led bulb from dmart ( Malviya nagar, Jaipur ) which was not working. I checked it the very same moment I reached home. Next day when I went to exchange / return it, the staff changed it without asking me any questions.
Happy with the dmart services. !

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    +91 22 3340 0500
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    Anjaneya Cooperative Housing Society Ltd., Orchard Avenue, Powai, Mumbai, Maharashtra, India - 400076
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