[Resolved] D-Mart / Avenue Supermarts — tropicana mix fruit juice seal opened

[email protected]

from Kandla, Gujarat

Address:

B-59/7, Samudra Township, old port road, Mundra kutch, Gujarat., Kutch, Gujarat, 370421

Procured Tropicana mix fruit juice against bill no.[protected] dated on 17.07.2019 from Gandhidham. HSN code is 2202 as per bill. Found seal was properly closed but inside raper was opened. I already complained to gandhidham and he ready to replace but i can't go their due I stayed mundra away from gandhidham is around 70km. So I request to replace the same by any of courier or else. Also I need clearification for action to be taken from. Your side to Tropicana company.

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Aug 5, 2021

Complaint marked as Resolved

D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.

Jul 18, 2019

Updated by [email protected] Updated

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Comments

PepsiCo India Customer Care

from Bengaluru, Karnataka

Hi, Please note that we have recently changed the closure of Tropicana Tetra packs to a new one which does not have the ring pull as earlier. The cutter inside the closure breaks the seal of the pack when the cap is unscrewed. This is printed on the pack as NEW ONE-TWIST CAP.