D-Vois Communications — service issue

Address:	400078
Website:	i-on.in

Hi team,

This a high time for me for this cheated company.. These people don't even serve internet connectivity at my home since last 3 month.. Everytime i complaint a person came in and do activate the service for 5 to 10 mins only. Once he left the connection goes down again until i raise a new complaint..in the last 2 months i have already raised around 40 to 50 complaint. Hardly i get the connectivity of 10 mins per day... Yesterday related to my complaint i receive this msg..

Dear pr_1982, your complaint tkt1615986 has been resolved, for any further assistance kindly visit www.customer.i-on.in or contact us at[protected]. Download ion app to rate our engineer & manage your ion account at https://i-on.app.link/download. team ion... Although no one visited my property neither i get the connectivity...
Upon enquiring at bhandup west village road office.. They say we can give the connectivity max for 1 hr. Don't know whether they give that or not but at night after coming home from office.. I found no connectivity.. Today i asked for my money back and to disconnect the service permanently.. They r refusing.. They said like.. Neither we give u connection nor the money...

This is something really frustrating... Don't know posting here will help me or not.. But it may help some other person while choosing d-vois.

Thanks.