D-Vois Communications — slow browsing issue

Address:

Thane, Maharashtra, 400612

Dear team,

I am facing slow browsing issue since last 2 weeks or more for which i have already raised the complaint but there is no resolution... I request u to resolve my issue otherwise i need to re think before refilling my account and i have no other option than to raise the complaint on consumer court, trai and on social media.

Still i am facing the issue with downloading any movie through utorrent, browsing any movie through hotstar, sonyliv live matches, voot app and other banks websites.

It is the # service which, i am getting since last 1 month or more as i have complained many time but customer service team just tell that they will work on it and the complaint gets closed but still the same issue. I am really thinking to switch to the other service provider because of this issue, 1st of all the plan is been changed to 12 mbps of rs 500 inr but i am getting the speed of 1 mbps plan the # service ever.

I just was the user since 2015-16 but the hell out of that is people don't care about the relation of the customer instead of just demanding to get the fiber connection to the home with depositing some funds instead of providing of free of cost because of the frequent issue.

I am raising the complaint finally to customer care team as well consumer court and trai appellate after this, i am sure and i have made mind to disconnect with i-on and will make sure that i will break or disconnect all the connection of my society or area.

It is not just warning a clear threatening.

Following i am sharing some images for reference for the supper duper speed which i am getting by you guys.