D-Vois Communications — wifi connection irritation


Hi team,

I'd.. Pr_1982

This is due to the frustration and the harrasment that your company is repeatedly giving me as a customer.

Since last 2, 3 months almost everyday there is no connectivity for my residential connection.

Everyday i need to call up ur customer care stating my internet is not working and they are always with the same response.. Engineer is on the way. Which almost take 48 hrs to reach at my home that too after an additional call to ur esteemed organization.

The engineer did thenthing sorted in the evening and from the very next morning the same problem arises and it will again take the same procedure.

In the past 3 months.. I have at least called you more than 50 times.. Your service is now a headache for me.

Today evening one o[censored]r so called stupid engineer come to my home to repair and he did his work... Now just 3 hrs later.. No internet again...

The village bhandup road branch is gaining money from u by addressing my complaint only.. There are not at all helpful.. Everytime i visit or call them. They guided to the customer care..

Do u guys actually care...

Call me urgent... Only if you have that dignity and intent to help a customer...


Priya shinde
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    D-VoiS Communications Phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
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    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
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