D2H — ala-carte

Address:	Flat No 205 To 207, Diamond Blk Lumbani, Rock Dale Comp Adj To Enadu, Somajiguda, Hyderabad, Telangana 500082, Hyderabad, Telangana
Website:	Videocon d2h Ltd

The new a la - carte feature has been introduced in the d2h plan recently. After several ads we finally decided to go ahead with this plan. However, when we are trying to select our preferred channels there is no input. Above this, several of our previously subscribed channel connections have been disconnected as well.in fact, when we checked earlier today, none of our channels including the free ones weren't coming. Neither were our calls to the customer care picked up nor were their any call back or messages regarding the solution of this problem. When finally a call was answered and the issue told, the gentleman asserted that it was due to insufficient balance, though our balance as shown on the tv was quite sufficient! I request that our subscribed channels be connected for the mean time and the channels and combos that we had selected to create our own package be made valid and implemented soon.