[Resolved]  D2H — Nodal officer complaint

Address:No.6, Park Site Rd, Vikhroli Park Site, BMC Colony, Vikhroli West, Mumbai, Maharashtra 400079

Dear mr. Amol videocon d2h,

On 23rd june 2020 my set top box replaced and engineer told that will start by 10.00 pm, started for sometime next day onwards started facing problem getting error as attached in screenshot attached, so i called to your call center on 01st july and informed her she register my complain with number[protected], on 3rd july i received call from engineer [protected] he understand my problem and told he will send engineer by saturday or sunday, after waiting till monday, i called him on monday evening that why till now he didn't came, so he talk very roughly and told it is not his duty to send engineer so i told him then why did you called me then, he told me talk to call center, i told him it's assign to you so u arrange, he argued that he just call and send reports and he disconnected call,
So i called your concern person who coordinated when you told me you will get called and i explained all the matter.
Don' know name, but his mobil no [protected]

I request please start my d2h asap as i am facing problem almost last 1.5 month, i took new d2h box so that it get resolve but still not resolved, also your 2 engineer visited one zubair he checked entire line from dish to my set-top box and then shakir he replaced set top box and checked line, so i paid twice but still suffering problem not getting resolved.
So please do need full and resolved the problem
Asap.

Getting different warning as attached in screenshot.
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Sep 3, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2020
d2h Customer Care's response
Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
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