[Resolved] D2H — Payment Transfer

[Resolved] D2H — Payment Transfer

U Ujwala Gavit Aug 13, 2021 Sep 16, 2021 This thread was updated on Sep 16, 2021

I have done recharge on 11th Aug 21 for12 months package, RS.5441 Unfortunately I did on old Customer Id: 28124080 instead of[protected]. I raised this issue to customer care on 11 Aug itself, But transfer process is still in progress, and support person is not responding properly, Since 11th Aug they were saying wait for 8 hrs and 24 hrs and so on. Was this information helpful? No (2) Yes (3)
Aug 20, 2021 Complaint marked as Resolved Resolved. Payment transfer to Cust ID, I can see updated account. d2h customer support has been notified about the posted complaint. Aug 13, 2021 Updated by Ujwala Gavit Transaction ID:[protected] Verified Support Aug 14, 2021 d2h Customer Care's response Dear Ujwala, Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern. Thanks & regards Verified Support Aug 20, 2021 d2h Customer Care's response Dear Ujwala, Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon. Thanks & regards Verified Support Aug 21, 2021 d2h Customer Care's response Dear Ujwala, As per request, old VC no [protected] has been terminated and termination policy has been shared. Also, as per request, unused amount has been transferred from old VC no [protected] to new VC no [protected]. Thanks & regards
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Ujwala Gavit

Aug 20, 2021

Hi,

Please find RTN: [protected] which is registered against Cust ID: 28124080

Ramesh Dhansingh

Sep 16, 2021

Hello All,

Beware D2h is cheating on set top box, while booking they accept HD set topbox with radio frequency remote with antenna of 1525 with channel subscription additional but they try to install HD set top box which costs 1355 when asked technician and his manager tried to convience to take 1355 box - at last they cancelled from their end and money not refunded.

for Videocon D2h or any DTH dont order immediate payment -- try to do COD -- it may cost 100Rs extra.

d2h Customer Care's response, Sep 17, 2021

Verified Support

Dear Ramesh,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards