[Resolved] D2H — Recharged wrong customer id

Suresh Goud chinna

from Hyderabad, Andhra Pradesh

Nov 1, 2021

Address:

hyderabad

I would like to inform you to that yesterday i.e.[protected] i was recharged d2h Videocon of amount of Rs.294 id is[protected] instead of[protected]
please refund my amount to below provided bank details.

Bank name: PAYTM BANK
Bank account Number:[protected]
IFSC Code: PYTM0123456

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Dec 3, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Nov 01, 2021

Updated by Suresh Goud chinna still now I didn't get any revert

Verified Support

Nov 01, 2021

d2h Customer Care's response Dear Suresh,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Nov 02, 2021

d2h Customer Care's response Dear Suresh,

As per your request payment of Rs.294 dated 31/10/2021 against Transaction ID AREC[protected] for Customer ID[protected] has been reversed and refunded from our side and the same will be credited into the source account within 7 to 10 working days.

Thanks & regards

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Comments

Omprakashsingh2020

from Jamnagar, Gujarat

Dec 28, 2021

From Omprakash singh - my old cust.id 30345410 recharge transaction id. SB211259 on dt25/12/21 Rs 312 vc no.[protected] but not active my a/c.
My new cust.id[protected] vc no.[protected].pl.request to activet my new cust id & transfer my balance payment rs.287 to new cust id thanks.