[Resolved]  D2H — reg. extension of validity period

I recharged rs. 436/- against d2h id 454230 on 16/2/2019. The next due date was 19/3/2019 but the services disconnected on 8/3/2019 before expiry of validity by the company. I registered the complaint on 8/3/2019 at. 1.02 pm and i received the massege with complaint no.[protected] with assurance that the problem will resolved till saturday march, 9, 2019 but the the problem not solved by the company. Thereafter, i again recharged rs. 530/- on 8/3/2019 at night and services resumed at the same time with validity upto 6/4/2019.in this connection, it is stated that company neither extended the validity nor balance added in d2h account. I requested to extend the validity or add balance in d2h account to the company but no reply is given after lapse of 8 days
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Apr 1, 2019
Complaint marked as Resolved 
No reply has been received from company till date
Complaint comments 

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Dear Anand,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Anand,

We would like to inform you that as per your concern we had forward the complaint regarding the validity, the team checked the same and no mismatch was found on the balance and validity.


Regards,
Team d2h

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