[Resolved]  D2H — Regarding not credited recharge in my account.videocon d2h id is 62816660

I am jigisha dekate .My videocon d2h id number is 62816660
I had done my recharge on 28th August via recharge pay india of Rs.2000.
Till now there is no credit in my account this amount.
I called your customer care number many times but there is no response from your side and there is no proper answer to give me by your customer care executive.
Your customer care officer not down my complaint on 1st September.complaint number is[protected].and she told me that within 24 hours your query must be resolved.
But till now the amount of Rs.2000 is not credited in my account.
Resolve my query as soon as possible and reply me as soon as possible.
If I am not satisfied with your service I will complaint against you on CONSUMER COURT (FORUM).
I attached some screenshots for your reference.
Regards
Jigisha dekate
+1 photos
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Oct 5, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2021
d2h Customer Care's response
Dear Jigisha,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Complaint comments 

Comments

Dear Jigisha,

We are unable to find recharge as per the given details, you need to contact PG RechargePayIndia for transaction status. Thank you.

Thanks & regards

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