D2H — smart card error e-04-4 scam from d2h

Address:Pune, Maharashtra, 411052

We don't touch the stb the question of removal of smart cart does not arise. When called customer care centre, i was told to keep tv on so that they will reset the connection from their end online. After a while i was told that a service engineer will visit to set the problem right with a visit fee of ₹200/-.
When stb, smart card is provided by the service provider it is their duty to see that customer get service un interruptedly. When i refused to pay any charges then i was threatened that your service will not resume unless you pay a visit fee.
This is exploitation of customer.
Videocon group is already in deep trouble
And they are looting customers, this will be my month next month i will switch to tata sky
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Nov 21, 2018
Updated by umeshrakhe
to update above, there is no on other promotional channels, how is it possible smart card displays on other channels except promotional channels. now my tv show 107-4 error with "verifying smart card" message
Complaint comments 

Comments

I have called customer care but they are not downgrading my plan. my customer id is[protected]. Also the executive is asking for 450 rs for address change. please update the same..you cannot force the plan on me. i will lodge a complain as you are violating trai rules.

Thanks
Dear sir,
I have took My D2h cable from my friend Mr. S. Sharma. we are stay in same room so D2H Cable with his name. after he leaving I transferred in my contact number but not allow to update my name and address.

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