D2H — trai pack not being activated

Address:

Pune, Maharashtra, 411045

I have been trying to activate my channel pack as per trai but nor does the website process the request and the customer care number never gets connected. Even if its connected they say it will get activated in sometime. My money is being deducted for channels which i have not subscribed and the ones which i have subscribed is not shown. Atleast have the basis service ethics to revert to issues of customers. My d2h customer id is[protected]. This is my last resort. Pathetic situation of consumers and wonder what trai is doing about it.
Rajesh menon