[Resolved] D2H — videocon d2h wrong account get credited for recharge 250 | |
Dear team, I want to inform you that while recharging through pay tm website for my month recharge pack. I have put my account no. 16183412 instead of customer id.[protected]. So i immediately called videocon d2h customer care and as confirmed it is wrongly credited into someone else account. I request you to kindly give credit of the amount rs. 250/- in my account immediately. Find enclosed the screenshot of my transaction for your ready reference: Additional information of my annual recharge transaction: My customer id:[protected] Customer name: ranjeet singh Phone no : [protected] Transaction amount: rs. 250/- Recharge done through paytm site https://paytm.com with paytm wallet ([protected]) Wallet transaction id : [protected] Order id : [protected] Date 10 aug, 2020 09:39am Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved d2h customer support has been notified about the posted complaint. Verified Support Aug 12, 2020 d2h Customer Care's response Dear Ravinder, Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon. Thanks & regards Verified Support Aug 14, 2020 d2h Customer Care's response Dear Ravinder, I would like to inform you that the amount of Rs. 250 has been reversed in the correct customer ID. Please let me know if you need assistance with anything else. Thanks & regards | |
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