[Resolved]  D2H — Zee telugu audio not coming for that customer service providers not responding

Address:Hyderabad

Hi my d2h customer id is[protected], i was activated zee telugu hd on 16/08/2020, from the day audio was not coming. So i raised a complaint with customer service. But they are not responding with issue and they r asking to send service person which was chargeable (Rs200). Actually all my channel are working except zee telugu hd. How can i pay service charge for that. And more important is when i called to customer service thay are not at all responding. I have audio recording also. I asked him to connect his superior but he can't. I need solution for this.
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Aug 6, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2020
d2h Customer Care's response
Dear Naveen,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
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