[Resolved]  Dabur India Ltd — Tomato Puree

Address:Pune, Maharashtra, 411014
Website:www.dabur.com

I had bought a pack of tomato puree, sometime in August 2015.When I wanted to use it after a period, I found that the pack had puffed up.The manufacturing date was 26/06/2015. The best before date was " best before 9 months".Though they have indicated in the pack " do not buy if pack is puffed", when I had bought it, the pack was normal.It had puffed up after purchase.By looking at the pack, it will be obvious that no one would have bought the pack if it was puffed up at the time of purchase.Despite repeated mails to their consumer care cell " [protected]@dabur.com" and also registering complaints through their site, there has been no response.
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Mar 23, 2018
Complaint marked as Resolved 
Verified Support
May 24, 2016
Dabur Customer Care's response
Dear Sir, We apologize for the inconvenience caused to you. Please call us on our toll free number[protected]
Complaint comments 

Comments

please see attached pictures I opened this tetra pack yesterday and put it in curry and this is what I have got from inside of the pack.
batch no is GH5026d

manufacturing date--12th may 2015 19:59


I need explanation that what is this this is snake or lizard


I want the full information and I want your team to explain this to me

I am still carrying the same thing and tetra pack too.

I am so worried . NEED EXPLANATION ASAP.


2 Attachments

Dabur — complaint against distributor

i am owner of MANGLA MEDICOS, NARELA DELHI-40. YOUR SALESMAN HAS NOT COME FOR TAKING ORDER SINCE LAST 3 MONTH. SO I REQUEST TO YOU PLEASE CHECK IT AND GIVE RESPONSE ON MY NUMBER [protected]

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