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[Resolved]  Daikin Air Conditioners / Daikinindia.com — Excess Installation Cost

Hai,

I have purchased Daikin split Air Conditioner 0.8 tonne through Flipkart.

When the service team has come for installation I have suggested a place in the 1st floor itself to install the outer unit but the team has suggested to fix the same at the terrace.

And they told me only couple of meters of copper pipe is required, I believed them and ask them to proceed.

But, after installation they showed a bill of Rs 8, 820/-. The installation cost is 1/2 cost of the air conditioner.

I am totally disappointed by the cost and I don't know what to do, but i paid the bill.

The purpose of approaching the daikin company installation is to get good service at the actual cost.

The installation is good, but the service team forced me too bear the extra cost of copper pipe 5 meter of Rs.4, 250/-, Electrical wire Rs.1, 340/-., which is totally unnecessary., If they installed in the 1st floor.

I am totally dissatisfied to bear the extra cost which is because of accepting the service team suggestion.

I believed the service team but they planned to sell extra copper pipe and spares, so it proved that they are not worth to believe.

I lost the confident on Daikin and in near future the service team will charge extra cost too.

So it is better to put an end to it by returning your air conditioner instead of getting embarassed by excess cost.

I above detail will explain you how the service team is exploiting the customers of Daikin and how they have wasted the copper pipe and electrical wire.

bye,
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Nov 15, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer ( Shivaerdcc ),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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