[Resolved]  Daikin Air Conditioners / Daikinindia.com — Installation issues

I purchased diakin 1.8 ton ac from amazon order number[protected] on 23rd may and ac got delivered on 26th may. Installation request was also raised for the same under service# del[protected]. On 27th engineers from mahadev air conditioning who are authorized partners of diakin came and did the installation but compressor was not working. They said that someone will come the next day to fix the issue. Since then i have been constantly following up with mahadev air conditioning as well as diakin customer care but no one has come yet. Now they are passing the installation request from one service partner to another. From mahadev they passed it to saini air cool and from their to lakshya enterprises but no one has come even to check the problem so far.
I request you to urgently look into the matter and get it resolved. I can be reached at [protected].
Was this information helpful?
No (0)
Yes (0)
Jun 1, 2020
Complaint marked as Resolved 
It turns out that amazon delivered wrong product to me, i am working with then on getting this resolved. Thanks Diakin for your help.
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sudhanshu,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Jun 15, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Shudhanshu,

We understand your issue regarding Daikin AC has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information