[Resolved] Daikin Air Conditioners / Daikinindia.com — it's a new ac one month not working properly one month old | |||
Hi recently i purchased daikin 1.5 ton ac 2 star from bajaj electronics punjaguta store on 4.4.2019, problem started from day1 they delivered indoor unit of 2018 model. And outdoor of 2017, i complained bajaj electronics person no response and not responded to my calls and your team has installed ac mentioned their will not be issue i tried reaching your area manager i think farooq he was unprofessional and not addressed the concern his number [protected] hyderabad, 28days it working fine from last 4days it not working properly even in 18 room is not getting cooler even after 2hrs earlier in 15mins it use get chilled in 23no.. From 2days i am contacting tor daikin secundrabad office team anisha has attended with landline ct no [protected] she supported and listened took babaj electronics manager in to call and abruptly disconnected the call and their after my calls are not attended attended. Tried reaching your call center and explained my problem. I am extremely surprised with the way everyone is handling the complaint very best service extremely disappointed. This is an international brand but very poor customer centricity. Expecting some quick response from your company Regards, Sunil kankanala [protected]. Was this information helpful? | |||
Jul 4, 2019 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 10, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Sunil, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 13, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Sunil, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support May 31, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Sunil, Our team is still working on your concern and will get in touch with you at the earliest. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Jun 03, 2019 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Sunil, We would like to inform you that our service team visited at your premises and checked the unit, your unit is working fine as per the Daikin parameter. Kindly get in touch with Bajaj electronics for further assistance in this regard. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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