[Resolved]  Daikin Air Conditioners / Daikinindia.com — Outdoor PCB Issue with in 2 years

We have purchased DAIKIN ETKL50TV AC from Reliance Retail Limited, on 15/10/2019.

With in 2 year the AC Outdoor Unit PCB was fault with the cost of 12k (Purchase price 38K). After I came to now this was the COMMON fault for all the Daikin customer in India since they Incorporated in India.

We believe Japan company won't cheat the customers like china. But the Business culture has been changed now all the company irrespective of Origin earn PROFIT by cheating the customers.

They may Not sell this type of Products for last 10 years except India.
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Nov 27, 2021
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Karuppiah,

We understand you are facing an issue with your Daikin product however, please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Oct 26, 2021
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Karuppiah,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Complaint comments 

Comments

How was this complaint resolved, by changing the PCB? I'm also facing the same issue, no error codes on remote, indoor unit is working, however the outdoor trip within 1 min.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Mar 31, 2022
Verified Support
Dear Customer (Vispy Master),

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 4, 2022
Verified Support
Dear Customer (Vispy Master), ,

We didn't hear back from you. Please share the above-mentioned details so that we can assist you further at the earliest.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 6, 2022
Verified Support
Dear Customer (Vispy Master),

Please share the earlier requested details with us so that we can assist you in the best possible manner.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Apr 9, 2022
Verified Support
Dear Customer (Vispy Master),

We are waiting for your details. Kindly share the same or get in touch with us on our customer care numbers mentioned below or write to us at support mail ID [email protected]. Call Us: 18601803900 / 011-40319300

Regards,
Daikin Team

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