[Resolved] Daikin Air Conditioners / Daikinindia.com — unit was not working | |||
Sir, I have purchased a diakin split jtkj50tv16u rav air conditioner with bill no-se-371, dt.20.04.2019 at sonovision, ashoknagar branch, eluru-andhra pradesh. Three months after installation of the unit the density of the cooling was decreased drastically. At that time i had complained to the sonovision shop personnel on 17.07.2019 with reference no - vij[protected] regarding the issue and they have arranged a technician to resovle the issue. Technician attended for resolve the complaint and cleaned the inside mesh with water and advised us due to dust pooled inside the mesh it was happened. Some days later the situation is worsen and only air with out cooling is out from the unit. Due to supporting by the weather condintions, we felt comfort in the room temparature and ignored the usage of the airconditioner. Now we have again complained to the dealer sonovision on 20.03.2020 with reference no - vij[protected], but till date nobody has attended for resolve the issue. We are suffering from a lot of inconvience due to the service rendered by the compamy. Please rectify the problem as early. Thanking you sir, Was this information helpful? | |||
May 21, 2020 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Apr 14, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Mohammed, We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Apr 15, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Mohammed, In order to assist you better, we request you to please share your contact number along with the complete site address at [protected]@daikinindia.com so that the needful can be done. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] Verified Support Apr 17, 2020 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Mohammed, Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on [protected] Call Us: [protected] /[protected] | |||
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
I purchased 1 ton split AC on 26th February. I lodged complain on 17th Jun 2021 vide complain no. 24824988. Till now my complain is not resolved. We are not getting satisfactory response from the customer care who is handling the complain.
Regds
Nirmal Saboo
We sincerely regret the inconvenience you have faced. Please be assured that we are working on your concern and we will get in touch with you at the earliest to resolve it.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300