[Resolved] Daikin Air Conditioners / Daikinindia.com — 1.5 Inverter AC | |||
Hello team, My name is mahesh. I have bought 1.5 invertor model and it is pain i cant explain, every time it gives me one or the other problem. ·my daikin a/c is not working, on 30th march i have called customer service (Cs), give the required details, and a complaint / request no was provided to me 247317. ·waiting for 3 days, since no one bothered to call me, i have called the cs again. They gave me a number [protected] and told jaffer will help you. I called that number and he never responded. ·yesterday i called cs and told no progress has made so far! They gave one more number, told it is head office number [protected]. I called the number and he told he will look in to it, promised me that by evening someone will call me. No one bothered to take care of faulty daikin a/c. ·i am not sure what sla you have when it comes to resolving the issues? Do you guys bother about your fellow customer? Did you guys make a unhappy customer happy? Do you guys respond only if we take social media and customer complaints? Or you want me to against daikin legally? Please do the needful. Regards, Mahesh b. Was this information helpful? | |||
May 18, 2017 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Apr 08, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Maheshreddyb, Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details, site address and correct 17 digit alphanumeric complaint no. at [protected]@daikinindia.com so that our team can assist you. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] Verified Support Apr 17, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Maheshreddyb, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] | |||
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