[Resolved]  Daikin Air Conditioners / Daikinindia.com — A.C. is not cooling the room and air flow is not sufficient.

Address:Lucknow, Uttar Pradesh, 226003
Website:www.daikinindia.com

I had purchased a Daikin 1.5 Ton split A.C. Model F T C 50 P R V 16 as on 4- July 2016 from Refrico cantt road Lucknow. It is not cooling the room properly and it's airflow is not sufficient too. Sometimes It's blower gives air only from the right and left corner of the indoor unit and not from the rest part of air outlet. As far as I am concerned the customer Care system of Daikin A.C. is not good because inspite of being under warranty till now . I have to remind for routine service many times and then they say that call the Refrico cantt road Lucknow for routine service where I had purchased it. What is the benefit of Daikin customer care. Then I call to Refrico minimum 2 to 3 times afterwards a person comes and gives service to my A.C. At the time of first service my A.C. has been washed a little and dust cleaning . but on second service only cleaning of air filters and removal of dust has been done. Please give attention to my complaint so that purpose of purchasing an A. C. may complete in this summer season. Expecting favourable consideration from your side. Thanks & regard. Rizwan. Lucknow.
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Jun 23, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(r3413),

Sorry for the inconvenience. Kindly share your contact details along with site address or complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
May 22, 2017
Updated by r3413
Compaint no.LUC[protected]
Mohd. Rizwan Siddiqui, 293/432, Maurya ka khet Old Haider ganj, Lucknow- 226003
Mobile no. [protected].
Verified Support
May 22, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(r3413),

Thanks for providing us your complaint number, contact details and site address. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
May 23, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(r3413),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
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