[Resolved]  Daikin Air Conditioners / Daikinindia.com — AC_Istalation

Address:Kolkata, West Bengal, 700105

Sir,

I have purchased a split AC from Khosla Electronics Pvt.Ltd. on 02/05/2017 and the same has been installed on 03/02/2017 by authorized Staff of Daikin but there out let pipe is not in proper position according to my requirement and also your staff as the Name Tarak has been demanded for necessary wire etc. as Rs. 4000.00 for installing AC and also the said amount has been paid by me in cash to Tarak.

In this Connection, there is not given to me any Bill for the amount and also outlet pipe is not installed in proper position .

so, you are requested that Please give the bill of the amount and your visit is necessary to inspect the installation

as your early action in this respect will be solicited.

Thanking you,

KUMKUM KUNDU
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2017
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
May 04, 2017
Updated by Aloke Kundu
sir,

I have purchased a split AC from Khosla Electronics Pvt.Ltd. on 02/05/2017 and the same has been installed on 03/02/2017 by authorized Staff of Daikin but there out let pipe is not in proper position according to my requirement and also your staff as the Name Tarak has been demanded for necessary wire etc. as Rs. 4000.00 for installing AC and also the said amount has been paid by me in cash to Tarak.

In this Connection, there is not given to me any Bill for the amount and also outlet pipe is not installed in proper position .

so, you are requested that Please give the bill of the amount and your visit is necessary to inspect the installation and also attach a copy of Bill in PDF format.

as your early action in this respect will be solicited.

Thanking you,

KUMKUM KUNDU
Verified Support
May 05, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aloke Kundu,

Thanks for providing us your contact details and site address. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Verified Support
May 19, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Aloke Kundu,

We would like to inform you that our team send you the details tax invoice after adding necessary taxes as per your request which you refused to accept.

For any further clarification on this matter please write to us at [protected]@daikinindia.com.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
[protected] /[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    658
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information