[Resolved]  Daikin Air Conditioners / Daikinindia.com — All the free servicing pending

Respected

Sir,

I would like to inform you the following facts

(1)
I have purchased a split air conditioning unit of
Model no:- (1) indoor unit:- ftc35rrv161, mfg. No:[protected] out door unit:-rc35rrv161, mfg. No:- 0006794 and installed on 17.06.2016. But before commissioning the a. C unit at site the dealer person prepared the installation check list in his office duly filled all the test data and after completion of installation the installer insisted me to sign that prefilled installation check list paper. Then i asked the installer to take all the actual test result at site with the appropriate testing meters and then only write down the reading of test result in the installation check list paper. Actually the installer having no testing meter (Thermometer, ammeter, voltmeter, pressure gauge meter, tong tester etc.).in this regard discussing with him though i came to know that this is their practice of work, i insisted him to follow the actual procedure of testing of a. C units as guideline given by the oem and that time he admitted his fault and he told me that next day he will come with necessary testing meters and should complete the job as per norms and then only signature of consumer will be taken on installation report. But in spite of several reminder over phone the job has not been done so far.

(2) not a single service have been done by your dealer so far (Anil refrigeration, siliguri) which is included in the purchasing condition. (Three free services included in this purchasing scheme which is companaie’s offer). I this regard so many requests have been given over phone to this dealer. Only calling them they have being giving their own time to doing this service but never come for that. Always i have been waiting for them on the basis of their given time, taking valuable time from my own business. Not only they are not doing their job but also harassing me in this regar.

It is my request to take immediate action in this regard.

A copy of the installation check list is attached here with for your ready referane.