[Resolved] Daikin Air Conditioners / Daikinindia.com — complaint of 2.2 ton inverter ac model no. od - ftkp71qrv16 serial no. - 0000250 | |||
This is for kind information that i purchased above ac in july 2016 which worked well in last summer till november 2016. Next year in april 2017 when i booked for free ac service, the technical person came amd informed me that its pcb is not working. After that they replaced pcb but cooling didn't resume. They checked for gas leakage and repaired for the same. Same problem recurred after one and a half month. The came again and repaired pcb again. Since then cooling didn't resume completely. When company technical person came for second free service in july 2017, he also noticed cooling problem but didn't resolve it. I contacted service centre for amc pf above ac but they responded after 3-4 calls and at the time of their visit they informed me that there was no gas in the ac. When i talked to sevice centre they didn't give satisfactory answer. Now i am frustated due to repetitive problems and due to rude behaviourof service centre. Please help to get my problem resolved as soon as possible. Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer(ganuragdr), We sincerely regret the inconvenience you have faced. Please share your complaint number/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at [protected] or email us at [protected]@daikinindia.com for any further queries. Thanks & regards, Customer care Team Verified Support Aug 16, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer(ganuragdr), We are still waiting for your response. Please share your complaint number/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at [protected] or email us at [protected]@daikinindia.com for any further queries. Thanks & regards, Customer care Team Verified Support Aug 23, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Customer(ganuragdr), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] | |||
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
And not the least the engineer threatened do whatever you can do he don't care.is this the way Daikin company deals this is really pathetic.
We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at 1800229300 or email us at [email protected] for any further queries.
Thanks & regards,
Customer care Team
We are still waiting for your response. Please share your complaint number/complete site address and dealer's name so that we can escalate your issue to our team. You may also reach us at 1800229300 or email us at [email protected] for any further queries.
Thanks & regards,
Customer care Team
We hope your issue has been resolved now. Let us know if there is anything else we can help you with.
Thanks & regards,
Customer care Team
[email protected]
1800229300/18001029300