[Resolved]  Daikin Air Conditioners / Daikinindia.com — Daikin poor performance

Address:

New Delhi, Delhi, 110096

With reference to my service request number DEL[protected], raised on 11th April 2017 and after repeated reminders and follow-up, your technician reached to inspect the AC and advice the coil is to be replaced for the Indoor unit and submitted me the quote for Rs 9500.00

After i failed repeatedly from your Customer support, for getting the justification for how 2 year old AC Coil is damaged and what is the integrity and quality of the Coil.? As I could not beat this summer and with no option in my hand, finally replaced the coil and I was charged with Rs 12000.00 by Daikin.

I would like to express my concern, that I choose to purchase Daikin AC with all reviews and considering the best in quality and performance after filtering all other AC brands, I consider the DAIKIN is the best product and it proved totally wrong.

Cooling coils and compressors are the main parts in the AC, and how anyone can expect Cooling coil will damage within 2 years of time, and Daikin quietly claims that product is out of warranty, Is it means that lifetime of Daikin is only 2 years??? If I need to spend 12000 Rs every 2 years, then why should I choose the Daikin over other AC brands...All my neighbors were using Split AC with different brand and none of their coils were damaged, if you claim the environment is not good. They had history of at least 5 years running. Then how Daikin failed in the same area.

I am frustrated to know that the cooling coil is to be replaced with in 2 yrs of purchase. And apart from that your customer service and service team is pathetic, they take no responsibility for this cause and everyone wanted to escape from the Situation.

And DaikinIndia twitter handle is very busy in IPL, they least bothered on its customer, every time we contact, they had standard response "Give us some time, we will come back to you" Is this how you treat your customer. For proof pls chk the twitter handle "@dhana_s83".

Now it is done with Daikin, Please humbly take back your AC and give my money back this is my final stand.

Thanks for your product. And i never use or recommend your product to any of my known.
Utill i get the solution, I will spread my story in twitter and facebook in all possible ways