[Resolved]  Daikin Air Conditioners / Daikinindia.com — i am complaining about daikin service

Address:Malappuram, Kerala, 673634

I had purchased a daikin inverter air conditioner on april 2017 with one year warranty. It was not working from 2017 september onwards. I informed it to daikin customer service and to the shop where i had purchased the item. The technicians from shop as well as the company checked and told that some of its parts are damaged and must replace. They did not solved the problem yet and it's almost 70 days. During this time i had called many times to customer care and service technicians of cools services calicut. They are not even giving proper information. Now i am forced to file a case in consumer court against them.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(Sarathidl),

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Dec 16, 2017
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Sarathidl,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call : on[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Daikin Air Conditioners / DaikinIndia.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    660
    Pending
    97
    Resolved
    451
    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
    View all Daikin Air Conditioners / DaikinIndia.com contact information