Daikin Air Conditioners / Daikinindia.com — I'm complaining about the delay in repairing

Address:Ernakulam, Kerala

We registered the complaint on 23rd august, 2018 and we could avail the service on the same day. They promised to get it repaired within 5 days (While other companies only take 2 days max). We got it repaired today (14th september, 2018) which took 21 days.
When enquired the details of delay it was the unavailability of materials needed for repairing. If you don't have enough material at the right i think you should probably stop your operation in india. Its really annoying to wait for so long to get your damn a/c repaired.
We've placed this in our shop so that staffs are able to work properly. These 21 days they got really frustrated and demanded to leave early due to unbearable hot weather. This created a considerable loss to our business and we demand to get compensation for the same.
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
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As per Technician of Mondal Trading, visited & inspected my AC on 19.09.18, Motor is damaged & it has to be replaced. AC is under AMC. New Motor not supplied yet. AC is not working. Kindly provide a solution.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 11, 2018
Verified Support
Dear Amit,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 15, 2018
Verified Support
Dear Amit,

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 22, 2018
Verified Support
Dear Amit,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
As our air conditioner is not working properly, we are requesting you to take the complaint and provide service to customer as far as possible.
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 11, 2018
Verified Support
Dear Ramya,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 15, 2018
Verified Support
Dear Ramya,

We are still waiting for your response. Please share your complaint/contact number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [email protected] for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300
Daikin Air Conditioners / DaikinIndia.com Customer Care's response, Oct 22, 2018
Verified Support
Dear Ramya,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [email protected]
Or SMS : <DAIKIN> / Give missed call on 9210188999
Call Us: 18601803900 / 011-40319300

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