[Resolved]  Daikin Air Conditioners / Daikinindia.com — installation

I purchased ac daikin ftc50srv162b/rc50srv162b from great eastern, tonk road, jaipur tax invoice nojptr/sa/1718/06175 dt.20.6.2017. It was installed by hvac engineers & viha services, jaipur on 4.7.2017. While installing ac the workmen cut the wiring of electricity resulting disconnection of five points - fan, call bell, three light points in the room which i came to know next day. I made calls to the said hvac and complained them about the disconnection. They promised to send workmen to check the complaint but no body turned up. Still i have no connection to these five points as the electrician suggested me to first uninstall the ac unit and then connections may be made. He told that underwall wire of connection is might be cut down while installing the ac. Please take up the matter and find out the fault and get corrected. Still i have no connection to call bell, fan and three points of light. K. M. Panwar, 1053, kisan marg, barkat nagar, tonk road, jaipur 302015
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May 27, 2018
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(kmverma),

We sincerely regret the inconvenience you have faced. Please share your complaint number/contact number so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Apr 07, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(kmverma),

We are still waiting for your response. Please share your complaint number/contact number so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Apr 07, 2018
Updated by kmverma
My contact number is [protected]
Verified Support
Apr 11, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(kmverma),

We are unable to track your details. Request you to share your contact number or complaint number via DM using given link:

https://bit.ly/2HuJ5RG

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Apr 16, 2018
Updated by kmverma
I am senting my mobile number again to resolve my problem. [protected] kmpanwar
Verified Support
Apr 19, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(kmverma),

In order to assist you. Please share your contact number or complaint number via DM using given link:

https://bit.ly/2HuJ5RG

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
Verified Support
Apr 26, 2018
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Customer(kmverma),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]
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