[Resolved]  Daikin Air Conditioners / Daikinindia.com — Internal pcb of inverter ac

Address:	Jaipur, Rajasthan, 302017
Website:	DAIKININDIA.COM

I bought a 1 ton daikin inverter a/c on august 2015. On sunday the 28th may 2017, 22 months after purchase the a/c broke down and stopped functioning. I have 2 more a/c's from panasonic and ifb that were also running at the same time and quite old when compared to daikin. Daikin does not have a proper service set-up and assigns the calls to channel partners. I have got a quotation for rs. 5350/- to change the internal pcbs in my unit (Paid 37, 000/- for the unit 22 months back) and the service engineer says that there is no guarantee that the even after the pcbs are changed, the unit will function normally. Apparently, only after the pcbs are changed any further diagnosis is possible. I have reached out to daikin customer service multiple times ([protected]@daikinindia.com and mr. Sathynarayanan, chennai service) but haven't been able to get any support from them – they seem to be avoiding me. I am wondering if the only option is to trash this unit and by another split a/c from panasonic and ifb. When i was discussing this issue with a colleague of mine, the information that i heard was quite shocking: apparently this daikin inverter a/c failure happens frequently and 2 of his friends have faced similar issues and have to dump them. Inverter a/c’s are very sensitive to the voltage fluctuations (They have a lot of electronic circuits in them to change the speed of compressor rotation) and not suitable for indian power conditions. I am not sure whether the daikin inverter a/c's need a recall but unlike cars no one accepts manufacturing or design flaws in acs and does not do a recall. My sincere advice if you have a daikin inverter a/c is to go for a comprehensive amc which might cost around 4000/- per year and protect your interests. For people who dont have daikin a/c's, please refrain from buying daikin inverter a/c's (Or better avoid inverter models) and even for other a/c's please think twice on customer support and not go through the hassles like me by choosing daikin. Sincerely, sanjay ajmera