Daikin Air Conditioners / DaikinIndia.com

[Resolved] Daikin Air Conditioners / Daikinindia.com — new ac not working

immart

from Udaipur, Rajasthan

Address:	Udaipur, Rajasthan, 313001
Website:	www.daikin split ac.com

Dear sir,

We purchased two air conditioners of daikin last month (22nd april'18) & they are not working since the day they have been bought & installed, their technicians have checked it & are unable to fix the problem. Its been a month we are suffering from intense heat after paying the amount in full.

Daikin is not honoring its warranty.

Please assist us. We are struggling with the heat this summer. We need a refund for all the 3 ac's.

Attached is the bill for your reference.

Regards

+1 photos

Was this information helpful?

No (0)

Yes (0)

Jul 3, 2018

Complaint marked as Resolved

Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Radhika Gupta,

We sincerely regret the inconvenience you have faced. Please be assured that we are working on your problem and we will get in touch with you at the earliest to resolve it.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]

Verified Support

Jun 02, 2018

Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Radhika Gupta,

Our service team has visited your site and found that there is compressor tripping problem in the outdoor unit. You have purchased the machine from great eastern, Udaipur and installed by the unauthorized installer. Installer has installed the machine without vacuum so our team has informed you that the gas reprocessing work is chargeable and you denied the same.

Regards,
Daikin Team
Customer Support
Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on :[protected]

Jun 07, 2018

Updated by immart Dear Daikin Team

We have no such response from your team, you are the first person to tell us this. Please take this stuff & refund us.

Jun 11, 2018

Updated by immart We are awaiting response, its been months we are suffering & you are not concerned with our plight.

Regards