[Resolved]  Daikin Air Conditioners / Daikinindia.com — non communication of free service

Address:400067

Two free servicing information is printed in a 4 page warranty card expecting the customer to read it for claim. I was neither informed by kohinoor sales team nor gennext services of such beneficial service.
Miss anju from your mumbai office assured me to get one service in march'19 on my email dated 23.12.19 but she has not yet replied. She is not reachable since that day. It would be good if the company stands by this commitment.
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Feb 9, 2020
Complaint marked as Resolved 
Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Hemang,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Dec 31, 2019
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Hemang,

We are still waiting for your response. Kindly share your complaint/contact number, complete site address so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
Verified Support
Jan 08, 2020
Daikin Air Conditioners / DaikinIndia.com Customer Care's response
Dear Hemang,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : <DAIKIN> / Give missed call on [protected]
Call Us: [protected] /[protected]
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    Daikin Air Conditioners / DaikinIndia.com Phone
    +91 12 4455 5444 [Head Office]
    +91 92 1018 8999 [Support]
    Daikin Air Conditioners / DaikinIndia.com Address
    12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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