[Resolved]  Daikin Air Conditioners / Daikinindia.com — outdoor gas leakage problem in daikin ac 2 ton in every summer

Address:	New Delhi, Delhi, 110046
Website:	[email protected]

Dear sir,

I would like to inform you that i’m very disappointed with service of daikin india from last one month we take many follow-ups with helpline number, head office for my a/c repair and still it’s not done or we don’t get any response also now i’m thinking that why we purchase daikin a/c we have many option in market but sorry to say i’m not prefer daikin a/c to my friends and others.

Story come from 29th of may 2015 when i’m purchase daikin a/c and engineer take 1 week for fixed the a/c because 1st time he don’t have gas daikin a/c gas is different from others so other engineer come along with gas after 2-3 days and when he charge gas out door not work because some issue is out door and gas leakage is happed than gain engineer come with team and repair the things and say to me we do repair this outdoor but it’s not proper solution then i say please replace the outdoor but engineer says we don’t’ have authority for this please talk your vendor but as you know we don’t have time in today busy life and a/c is repair so ……….
So 2015 is gone and a/c is switch off time to time a/c service is going on and again problem come in 2016 summer but till now in guarantee so again it’s repair and fill the gas. After summer a/c is switch off.
Again summer is come in 2017 and a/c not work same issue come of gas leakage in our door and my transfer is done in shimla when i’m go to my home then wife tell me the issue but you know no time in today busy schedule but my wife again and again tell me issue and summer on high then i’m starting do compliant first day engineer not come second day come and just tell the issue ans ask for money. We pay 400/- he says other engineer come along with gas next day but nobody come again i’m complaint then after 2 days other engineer come and says we charge 4200 rs for gas i’m saying please check before fill the gas he says we don’t have time to check if i check then gas fill is must then i tell the engineer please check and if problem is same as per earlier so please give service copy i talk to help desk buy he is not give any copy.
Now i do call in help desk and head office daily or after 2-3 days now this is my daily routine work because my family don’t sleep in night because of a/c problem.
I’m talk with mr. Kartik, mr, gopal but no solution done

Toady again i log a call in help desk and talk with mr. Pintoo he says please give me a 2 hours’ time i just call to you but after 2 and ½ hours no call come then again i call customer executive says mr. Pintoo call to you within 5 min but again no call below is detail of my call log.
Date ref no.
24 july del[protected]
27 july del[protected]
29 july del[protected]
31 july del[protected]
8 august del[protected]

Please tell us true you do something or not please don’t waste my and your time
Waiting for your positive reply thanks.