[Resolved] Daikin Air Conditioners / Daikinindia.com — Pathetic service | |||
Well, I have not even started using an AC and already I am facing such pathetic experience with a brand like daikin. Its been more than a week that we have purchased your product and it has not yet been installed. There is literally no value of what timings customer is giving to you. Your team will work as per their convenience only. We made a request to get it installed on Saturday, took an appointment with an installation person but he, very easily, without bothering of our time, his commitments, etc., postponed it to Sunday. Not to mention I was waiting for him for the whole day at home. And if that was not enough, he has repeated it again today also and is asking me to stay at home, dont go to office on some weekday and work according to his timings. What a dilemma! I really don't know who is a customer here. Rather, I am not sure if he is serving me or asking me to serve him. Well, I know there are thousands of such grieving clients whose complaints go unheard and i am sure this would be one to those. Was this information helpful? | |||
Jul 7, 2017 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 29, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Mahi Lalwani, Sorry for the inconvenience. Kindly share your contact details along with site address and Dealer Name or complaint no. at [protected]@daikinindia.com so that our team can assist you. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] Verified Support Jun 06, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Mahi Lalwani, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] | |||
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