[Resolved] Daikin Air Conditioners / Daikinindia.com — Service not done in a proper way. | |||||
I have purchased ac from daikin on 13.05.2017. At time of purchasing dealer has written consent that the standard installation will be provided free if cost but sorry to say that at the time of installation they asked for havy money. I have purchased all the material like water pipe, wire etc.. From market and handed over to daikin engineer for standard installation but they refused to do the work. After complaint they have installed without wrapping the pipe. I have asked the reason of installation without wrapping. The reply from them was the cost of company wrapping is rs.400 so they have done without wrapping My ac is not working. I have informed several times but no one is comming. What is the mean of standard installation if all the charges have to pay to engineer. Water pipe-rs.40 per feet Feeting charge-rs.300 Wire-rs.40 per feet Wrapping -40 per feet. Whether my ac will be installed with wrapping or not? Why my ac is noy working? Why service centrr is so bad? Was this information helpful? | |||||
Jun 27, 2017 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 17, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Abdullaha, Sorry for the inconvenience. Kindly share your contact details along with site address and Dealer Name or complaint no. at [protected]@daikinindia.com so that our team can assist you. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] Verified Support May 25, 2017 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Abdullaha, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Thanks & regards, Customer care Team [protected]@daikinindia.com [protected] /[protected] | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
73%
Complaints
659
Pending
97
Resolved
451
+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
Post your Comment