[Resolved]  Daikin Air Conditioners / Daikinindia.com — service request launched before week but till date no one come to visit

Address:

Junagadh, Gujarat, 394111

Dear there,

We have purchase ac on 6/10/17 from surana's electronics, surat. After found that ac is stop working and unable to give cooling. We call surana's but they are excusing that they are unable to service the ac as it is far from the city area. So, i made a complaint to daikin customer care on 12th may 2018, my complaint no. Is 13995574. The customer care executive handle the complaint neatly and they forwarded the same to respective service provider their name is comfort enterprise and mr. Vimalbhai is the owner of the enterprise. After getting compalint on same day (12/5/18) mr. Vimal and their team didn't try to attend the complaint or even they didn't call us. I got their number from daikin customer care and talked with him. From last four days they are keep promising that for sure they will send technician by today, but till date he doesn't send anyone and even from last two days he is not picking up my calls. Seems like they are avoiding the customers.

I am requesting you to kindly send the technician as early as possible as this ac is we installed on very costly and heavy textile machinery control panel. We are requesting you to kindly give this ac repair immediately else if our machine panel or machine will overheated and will got damage or occured any incident due to your faulty ac we will take a very hard action against you people.