[Resolved] Daikin Air Conditioners / Daikinindia.com — very poor service - complaint ref[protected] | |||
I had lodged complain on 26th april. Service engineer visited on 27th april and said that a part needs to be replaced. He assured that replacement will take place in 2 working days. After 5-6 days when i didn't receive any call from service desk, i called "customer service" on [protected] and asked the tentative date when my ac will get repair. I talked with several person in customer service desk but i was not getting proper response. I called customer service desk several times but not getting my problem solved. Every time they are giving assurance but my ac is not getting repaired. I am now worried whether daikin has "after sale service" or they just sale and forget. Girish kumar [protected] Was this information helpful? | |||
Jun 22, 2018 Complaint marked as Resolved Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint. Verified Support May 08, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Girish Kumar, We sincerely regret the inconvenience you have faced. Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support May 14, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Girish Kumar, We are still waiting for your response. Please share your complaint number, complete site address and dealer's name so that we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] Verified Support May 21, 2018 Daikin Air Conditioners / DaikinIndia.com Customer Care's response Dear Girish Kumar, We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Regards, Daikin Team Customer Support Mail ID: [protected]@daikinindia.com Or SMS : <DAIKIN> / Give missed call on :[protected] | |||
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+91 12 4455 5444 [Head Office]
+91 92 1018 8999 [Support]
12th Floor, Building No. 9, Tower A, DLF Cyber City, DLF Phase-III, Gurgaon, Haryana, India - 122002
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