[Resolved]  Daikin Air Conditioners / Daikinindia.com — worst after sales service

Address:

Panipat, Haryana, 132103

We had purchased 02 sets of daikin ac on 20th march 2017 from akashwani radio & transistors against bill no. 689 and since purchase we have been complaining that we are facing cooling issues in one of the acs and the installation person told us that it was some internal fault and then again another person came saying that the product was not properly installed causing leakage of gas. Since then we have been registering multiple complaints in daikin customer service from our mobile no.[protected]Latest ref: cha[protected] & unique customer id 11115540 dt 20/07/2017) and even spoke to chandigarh customer landline no.[protected]Mr. Viajy singh) but none attended our compliant by visiting our residence in panipat. We have been regularly calling customer care and getting confirmation mesages but fail to understand why the issue is not solved.. It teh product faulty??

How long we all have to wait since summer season will stretch for maximum next few weeks and we are not sure, what shoule be the next course of action for a helpless customer if he does'nt get any response from daikin in next couple of days even after begging everyone.

Daikin should respect their customers and attend their complaints efficiently within couple of days followed up with after service call from customer care enquiring for their satisfaction instead of loosing customers in future.. We have never received any problem while using samsung ac from last so many years and switched to daikin which seems to be a very unfortunate decision on my part.

Thanks,
Neeraj agarwal
Mobile [protected], [protected]