Dakshin Haryana Bijli Vitran Nigam — electricity bill issue-

Address:

122011

We are resident of sun city township staying on rent, sector 54 gurgaon (Haryana). We have received an electricity bill of around 12 thousand for the month of august/september from discom dhbvn. Our heart sank when we first read the particulars of the bill. “the maximum bill that we usually pay is of around 3000 max. We consume power frugally.”

We first filed a complaint at the discom’s complaint center - sub division office. “ we got no response from them and then we filed an online complaint. Complaint number: cmpg[protected] and cmpg[protected] but nothing came of it. We messaged my bill details to the subdivision officer and also visited his office to apprise him but to no avail. Even we paid the amount for lab test and no one came to test the meter. We think it’s a clerical error and must be worked on for. We are highly disappointed from your service and if the solution is not provided we shall then raise the concern to the higher authority. We have all the documents i. E. Lab test amount payed receipt, previous months electricity bills. Online complaint numbers. Please action it as soon as possible.