[Resolved] Datawind Innovations — complaint against datawind and takzak.com

 
1 Review
 amitagarwal3000 on Jan 3, 2018
Complaint against datawind and takzak.com

I received damaged tablet model 7w.
Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

Caps lock light on keyboard

I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

I was told on phone by datawind that takzak.com was responsible as the product was damaged/broken

While delevering

When i phoned takzak.com they said they have not packed the tablet datawind has packed and sent it so

They will replace not replace it
I have to go to service center to get it repaired

Please see

I am very busy i cant go to service center that is 1hr 30 mins away from mine home
Also i am busy in promoting mine album which was released just 15 days ago
Mine music album is of top bollywood singers
I am producer and model - www.amit02.com

Mine 1 music video is here https://www.youtube.com/watch?v=ufYK7MADYFc
I have provided mine music album link so u can trust i am busy this days

Mulund - 400080 - maharashtra i stay here.
Send some one to mine home to solve the problem

I will go to court if mine problem is not solved
Complaint marked as Resolved Mar 3, 2018

Complaint Status


[Jan 03, 2018] Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Datawind Innovations Customer Care's response, Jan 04, 2018
Dear Customer,

“Greetings for the day - Data Wind: Committed to customer satisfaction”

We request you to please share your contact number, so that we can provide you required Information.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

you can also contact us on techsupport@datawindcorp.com

Regards,
DATAWIND INNOVATION
Verified Support
Datawind Innovations Customer Care's response, Jan 25, 2018
Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at techsupport@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
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    Datawind Innovations - complaint against datawind and takzak.com