[Resolved]  Datawind Innovations — complaint against datawind and takzak.com

Complaint against datawind and takzak.com

I received damaged tablet model 7w.
Its screen was little damage and i was getting no display at all. The tablet was starting as i can see

Caps lock light on keyboard

I received the tablet on jan 2 2018 and called takzak and datawind on jan 2 and jan 3

I was told on phone by datawind that takzak.com was responsible as the product was damaged/broken

While delevering

When i phoned takzak.com they said they have not packed the tablet datawind has packed and sent it so

They will replace not replace it
I have to go to service center to get it repaired

Please see

I am very busy i cant go to service center that is 1hr 30 mins away from mine home
Also i am busy in promoting mine album which was released just 15 days ago
Mine music album is of top bollywood singers
I am producer and model - www.amit02.com

Mine 1 music video is here https://www.youtube.com/watch?v=ufYK7MADYFc
I have provided mine music album link so u can trust i am busy this days

Mulund - 400080 - maharashtra i stay here.
Send some one to mine home to solve the problem

I will go to court if mine problem is not solved
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Mar 3, 2018
Complaint marked as Resolved 
Datawind Innovations customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2018
Datawind Innovations Customer Care's response
Dear Customer,

“Greetings for the day - Data Wind: Committed to customer satisfaction”

We request you to please share your contact number, so that we can provide you required Information.

Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) with 7 working days.

you can also contact us on [protected]@datawindcorp.com

Regards,
DATAWIND INNOVATION
Verified Support
Jan 25, 2018
Datawind Innovations Customer Care's response
Dear Customer,

Greetings of the day !!

Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest.

Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com

Thank you so much for your patience and co-operation.

Regards,
DATAWIND INNOVATIONS.
Aug 07, 2018
Updated by amitagarwal3000
i have emailed u and phoned u
i receive call from you they datawind cant help only takzak will help

this is what i get from your company datawind

.
Aug 07, 2018
Updated by amitagarwal3000
i have emailed u and phoned u
i receive call from you they datawind cant help only takzak will help

this is what i get from your company datawind

WHY COMPLAIN IS MARKED AS RESOLVED
WHY COMPLAIN IS MARKED AS RESOLVED
WHY COMPLAIN IS MARKED AS RESOLVED
.
Complaint comments 

Comments

i have emailed u and phoned u
i receive call from you they datawind cant help only takzak will help

this is what i get from your company datawind
why complaint has been marked as resolved
.
this complaint is never solved why it is marked as resolved

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