[Resolved] Datawind Innovations — product not sent since 1 year and mental harassment

[Resolved] Datawind Innovations — product not sent since 1 year and mental harassment

C Chandrudu from Hyderabad, Telangana

Dear sir I CHANDRUDU working in CRPF purchased datawind tablet from datawind innovation company in june 2017 with order number TCL556YT-1.and received damaged product. hence requested for replacement and sent the product back to company through courier with NO. PRO5441435 as suggested by their customer executive but the product was not yet received its one year passed and customer executives harrasing always saying wait for few days your product will be dispatched since one year they are saying same answer even after many mails and phone calls. datawind is a fraud company take necessary action on this company. govt should ban this company. kindly solve the issue. sending you the copy of proof of courier sent the product to company. +1 photos Was this information helpful? No (0) Yes (0)
Sep 12, 2018 Complaint marked as Resolved Datawind Innovations customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Datawind Innovations Customer Care's response Dear Customer, We deeply regret for inconvenience. We have your contact details and we will get back to you shortly. Alternatively you can contact on our technical support number at[protected] between hrs of (9AM to 6PM) you can also contact us on [protected]@datawindcorp.com Regards, Datawind Innovation Verified Support Jul 25, 2018 Datawind Innovations Customer Care's response Dear Customer, “Greetings for the day - DataWind: Committed to customer satisfaction” Thank You for contacting Datawind. This is to inform you that we were trying to contact you on [protected] but contact number was not connected. So we request you to share the working contact number & suitable timings to contact you. For more information, Kindly contact us at[protected]. Regards, Datawind innovation. Verified Support Aug 11, 2018 Datawind Innovations Customer Care's response Dear Customer, Greetings of the day !! Since we have not received any response from your end, so we are unable to get in touch with you. If the issue still persists, kindly log a new complaint with valid contact number so that we can assist you at the earliest. Alternatively you can contact us on our support number at[protected] between hrs.of (9 AM-6PM) with 7 working days or Email us at [protected]@datawindcorp.com Thank you so much for your patience and co-operation. Regards, DATAWIND INNOVATIONS.
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